Last updated: 03.01.2024
Privacy Policy for Pocketesim.com
Thank you for choosing Pocket eSim as your eSIM provider. This Privacy Policy is meant to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By using our website and services, you agree to the terms outlined in this Privacy Policy.
A few key principles regarding GDPR;
A clear purpose: the controller must specifically inform the customer of the use he will make of his personal data by collecting them.
Relevant data: the controller must only collect data that is strictly necessary for his treatment; this is the principle of minimizing collection.
The retention period: the personal data must be kept enough time to the controller to achieve its purpose; beyond that time, the data must be deleted.
The rights of individuals: individuals can exercise their rights over the personal data held by the controller: access, rectification or deletion.
Information We Collect
Personal Information
When you visit our website or use our services, we may collect personal information that you provide voluntarily, such as:
Full name
Email address
Contact information
Billing information
Device information (for activation and troubleshooting)
Usage Data
We may also collect information on how our website and services are accessed and used. This includes:
Browser type
Pages visited
Time and date of access
How We Use Your Information
We use the collected information for various purposes, including:
Providing and maintaining our services
Personalizing your experience
Processing transactions
Improving our website and services
Communicating with you
Resolving issues and providing support
Data Security
We prioritize the security of your personal information. We implement industry-standard security measures to protect against unauthorized access, disclosure, alteration, or destruction.
Disclosure of Your Information
We may share your personal information in the following circumstances:
With third-party service providers to facilitate our services
In response to legal requests or to comply with applicable laws
To protect our rights, privacy, safety, or property, and that of our users
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can set your browser to refuse cookies, but this may limit your access to some features of our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Choices
You have the right to:
Access, update, or delete your personal information
Opt-out of marketing communications
Disable cookies through your browser settings
Changes to This Privacy Policy
We reserve the right to update our Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated.
Contact Us
If you have any questions or concerns regarding our Privacy Policy, please contact us at info@pocketesim.com or our call center.
By using our website and services, you agree to the terms outlined in this Privacy Policy. Thank you for choosing Pocket eSim.