Turkish
English
What is an eSIM?
An eSIM, or embedded SIM, is a small, programmable chip embedded in your device that allows you to activate a mobile plan without a physical SIM card. It enables seamless connectivity and flexibility for travelers and individuals seeking hassle-free mobile services.
How does PocketEsim.com work?
PocketEsim.com provides a platform for users to purchase and activate eSIMs for their devices. Simply browse our catalog, select the desired plan, and follow the easy activation process. Once activated, you'll enjoy instant connectivity without the need for a physical SIM card.
Which countries and networks do you support?
We offer eSIM plans for more than 200 countries and networks. Our catalog is continually expanding, so check our website for the latest updates. We strive to provide global coverage to ensure you stay connected wherever you go.
Is my device compatible with eSIM?
Most modern smartphones, tablets, and smartwatches are eSIM-compatible. However, it's essential to check your device's specifications or check our page for eSIM compatible devices. We are here to assist you in making the right choice for your specific device.
How do I activate my eSIM?
Activation is straightforward. After purchasing an eSIM plan, follow the step-by-step activation guide provided on our website or in the confirmation email. Typically, it involves scanning a QR code or manually entering activation details on your device.
Can I keep my existing phone number?
In many cases, you can retain your existing phone number when switching to an eSIM plan. During the activation process, you'll have the option to port your number. Check with our support team or refer to the activation guide for specific details.
How can I manage my eSIM account?
Once your eSIM is activated, you can manage your account through our user-friendly online portal. Monitor data usage, extend plans, or make adjustments to your account settings at your convenience.
What happens if I change my device?
If you upgrade or change your device, you cannot transfer your eSIM to the new device. eSIM once activated it cannot be transferred or renewed. Please be careful not to delete it on your phone until the expire date.
What customer support is available?
Our customer support team is ready to assist you. Visit our support page for FAQs, guides, and troubleshooting tips. If you need further assistance, feel free to reach out via live chat, whatsapp or email, and we'll be happy to help.
How secure is the eSIM activation process?
We prioritize the security and privacy of your information. Our activation process follows industry-standard security measures to ensure a safe and secure experience for our users.
Have more questions?
Can’t find the answer you’re looking for? Visit our help center.
